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Reply to urgent calls neglected.

Posted by admin on March 21, 2012 in Communication |

Really annoyed with no answer from the education department.Placed an urgent call on Monday afternoon, Had a very distressed child in the bus,no parent at home to collect her. Sent several calls and messages to mother with no answer.Also calls to the answering machine at the education department.After 50 minutes the mother finally contacted me.We are not paid babysitters so what are we to do!!!!!!!!

2 Comments

  • justaboutgivenup says:

    That is disgusting that there was nobody to answer your call..You are spose to wait 3 mins then contact dept then they tell you to take the child with you and finish your run if parent is still not home you then hve to take them to Docs…unless that has also changed.. I would be following it up with someone higher in The dept..Its just not good enough.

  • Sue says:

    I know someone who is still waiting on a response from the department on a similar thing. They have been waiting for a year now.

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