New Operator

Posted by admin on March 26, 2012 in Communication |

A Central Controller Being a new operator for the Department I found the biggest problem COMMUNICATION with the Department. Every time you ring with any problem a different person will answer the phone, this IS a problem. Why the Department doesn’t put one person in charge, let say 20 operators???? and for those operators, they […]


Lack of Communication

Posted by admin on March 26, 2012 in Communication |

Lack of Communication from the Department • Throughout this contractual process there has been little or no communication from the Department to the contractors with regards to changes that they make or inquiries that the contractors write, email or ring the department with regards to the changes to their contracts, runs, or pays. Newcastle Area


Reply to urgent calls neglected.

Posted by admin on March 21, 2012 in Communication |

Really annoyed with no answer from the education department.Placed an urgent call on Monday afternoon, Had a very distressed child in the bus,no parent at home to collect her. Sent several calls and messages to mother with no answer.Also calls to the answering machine at the education department.After 50 minutes the mother finally contacted me.We […]

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